Veriport Support

Recent Articles
What is an Employer Account?
Employer Accounts An Employer Account is similar to that of an Company Account in only one key way: A Company Account will contract an MRO service agent directly and does not use a Third-Party Administrator (TPA) to manage their drug testing program. ...
What is a Company Account?
Company Accounts A Company Account is similar to that of an Employer Account in only one key way: A Company Account will contract an MRO service agent directly and does not use a Third-Party Administrator (TPA) to manage their drug testing program. ...
Managing Company Users (Client Admins)
p>If you have Company Admin access, you can manage who from your organization can access Veriport as a Company User. Adding a New Company User Go to the Users section in your dashboard. Click Add New User. Enter the new user's name and email address. ...
Updating an Employee's Information
You can update an employee's details if any of their information changes or needs correction. How to Update Employee Information Go to the Employees section of your Company Dashboard. Find the employee in the table. Click the Update button in the ...
Viewing Historical Testing Records for an Employee
You can view all past testing records for an employee directly from your Company Dashboard. How to View an Employee's History Go to the Employees section of your Company Dashboard. Find the employee you want to review in the table. Click the View ...

Popular Articles
Archiving a Pool
First select “Pools” then “View Pools” from the drop-down menu at the top of your screen. Now select “View” beside the pool you are trying to Archive. Once you are in the pool, select “Update Names and Members” on the top right side of the screen. ...
Uploading Documents to Your MRO
Upload your documents directly to your MRO with ease from your Veriport dashboard! To upload to your MRO you must be connected to your MRO through Veriport (meaning you must already receive your MRO results through Veriport). Step 1: Select the ...
Setting Up Your New Account
When you are first set up with Veriport you will receive an email informing you that you have been added as a user on Veriport. This email will inform you of your username as well as give you a link that will lead you to set up your password. *Please ...
How to have a new link emailed for setting up your password
Go to the Veriport login page https://app.veriport.ca/accounts/login/ Select “Set up Password”. Fill in your email address, and a new link will be emailed to you. If you do not receive this email after a few minutes, please check your junk folder. If ...
Forgot Your Password?
Please go to our Veriport login page https://app.veriport.ca/accounts/login/ Under the login section, select the “Forgot Password” option. 3. Enter your email address in the appropriate field. 4. You will be emailed a link which will take you to the ...

Recent Articles