Veriport Support

Recent Articles
Unassigning an MRO Report
If an MRO report has already been delivered incorrectly you will need to request the MRO report undelivered from your MRO office. Once the report is in the “Undelivered MRO Reports” section please see the following steps for unassigning the report. ...
DOT Refusal Reports
What is the DOT Refusal Reports feature? The DOT Refusal Reports feature allows TPAs to seamlessly create and document reports for non-MRO (Medical Review Officer) refusals. These reports not only stand as official records for individuals who have ...
Adding Verification (QR Code) to your On-Site Tests
**If you have multiple test templates you will need to update these settings for each template. Step 1: Click the drop-down next to your username and select the “Settings” option. Step 2: Now from the menu on the left side of your screen undet the ...
Importing Your Clients Donors
**Please ensure you have added the client into Veriport before attempting to import the donor’s for the client. Step 1: Select the “Client” option from the menu at the top of your screen. Step 2: Select the “Import/Export” option from the drop-down ...
Importing Your Clients
Step 1: Select the “Client” option from the menu at the top of your screen. Step 2: Select the “Import/Export” option from the drop-down menu. Step 3: From the “Clients” tab select the three lines in the top right corner. Step 4: From this menu ...

Popular Articles
Archiving a Pool
First select “Pools” then “View Pools” from the drop-down menu at the top of your screen. Now select “View” beside the pool you are trying to Archive. Once you are in the pool, select “Update Names and Members” on the top right side of the screen. ...
Uploading Documents to Your MRO
Upload your documents directly to your MRO with ease from your Veriport dashboard! To upload to your MRO you must be connected to your MRO through Veriport (meaning you must already receive your MRO results through Veriport). Step 1: Select the ...
Setting Up Your New Account
When you are first set up with Veriport you will receive an email informing you that you have been added as a user on Veriport. This email will inform you of your username as well as give you a link that will lead you to set up your password. ...
How to have a new link emailed for setting up your password
Go to the Veriport login page https://app.veriport.ca/accounts/login/ Select “Set up Password”. Fill in your email address, and a new link will be emailed to you. If you do not receive this email after a few minutes, please check your junk folder. If ...
Forgot Your Password?
Please go to our Veriport login page https://app.veriport.ca/accounts/login/ Under the login section, select the “Forgot Password” option. Enter your email address in the appropriate field. You will be emailed a link which will take you to the page ...

Recent Articles