Recent Articles
Submitting a New In-Network Service Request (For a Non-lab-based Test)
In-network service requests are fulfilled using the requester’s Point-of-Collection Tests (POCTs), breath alcohol supplies, etc. This article explains how to submit an in-network request for non-lab-based services using your designated supplies. 1. ...
Submitting a New Out-of-Network Service Request (For a Non-lab-based Test)
When requesting a non-laboratory-based test—such as a POCT (Point-of-Care Test) drug test or a breath alcohol test—you’ll complete a slightly different version of the service request form. These tests are typically performed on-site using a ...
Submitting a New Out-of-Network Service Request (For a Lab-based Test)
When requesting a service from an out-of-network provider, you’ll complete a detailed form to define the specifics of the test. This ensures the provider has all the necessary information to complete the request properly. Below is a step-by-step ...
Dispute Resolution Best Practices
While most interactions on the Veriport Network proceed smoothly, there may be rare instances where a dispute arises between a requester (TPA) and a provider (CSP). This article outlines how disputes should be handled, what Veriport’s role is, and ...
Network Dashboard – Frequently Asked Questions (FAQ)
This FAQ covers the most common questions from both requesters (TPAs) and providers (CSPs) using the Veriport Network. Topics include test requests, service setup, billing, Stripe Connect, and troubleshooting. General What is the difference between ...