Only those with admin capabilities are able to add users.
Click the “Client” drop-down on the top menu bar and select “View Clients”.
Here you will see your client list; select the “View” option beside the client to which you would like to add a user. This will bring you to the dashboard for that specific client, here you will see what that client sees when they are signed in.
In the client’s dashboard, you will see a section called “Client Users” closer to the bottom of the page. In this section, you will need to select the “+” button.
Now a new form will open for you to fill in the new user’s information. First you will need to enter the new user’s email address.
** It is very important that this email is entered correctly as this will be the new user’s login, as well as where they will receive their email notifications. Once all the information has been entered and submitted the new user will be emailed a link to create their password.
Next enter the new user’s name.
Now you can enter additional user information if you wish to record this information in Veriport; phone & fax number, cell phone number, address, city, province, and postal code.
Next you will be able to toggle to indicate if this user is active and if you would like this user to have admin privileges. You are also able to select if this user is a DER (Designated Employer Representative).
**A Designated Employer Representative (DER) is an employee authorized by the employer to take immediate action(s) to remove employees from safety-sensitive duties or cause employees to be removed from these covered duties, and to make required decisions in the testing and evaluation processes. The DER also receives test results and other communications for the employer, they are the liaison between the TPA and the employer. If the user is NOT a DER please leave this check box empty.
Now you are able to set the notification preferences.
There are 4 options for receiving notifications:
None: User receives no notifications.
System: User receives notifications through the Veriport system.
Email: User receives notifications to their email.
System & Email: User receives notifications to their email as well as through the Veriport system.
For the type of results there are 3 choices for notifications:
User is notified of ALL results releases.
User is notified ONLY of negative results releases.
User is notified ONLY of non-negative results releases.
You are able to assign the user to a specific collection site from the drop-down list.
Finally select “Submit” and you have created a new client user. The new user will receive a link to create their password in their email shortly after you have added them.