How to Update a Donor name on an MRO report
If a donor name on an MRO report needs to be corrected, please contact your MRO and ask them to update the donor name on the report.
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Unassigning an MRO Report
Once the report is in the “Undelivered MRO Reports” section please see the following steps for unassigning the report. Step 1: Select the drop-down from the “Actions” section beside the report you are looking to unassign Step 2: Next select the ...
Undelivering An MRO Report
If you have delivered a report and have accidentally assigned it to the wrong client or are needing the report returned to your dashboard for any reason, please see the steps below for bringing the report back to your dashboard. Step 1 Scroll down to ...
MRO Review Statuses Explained
Here is a quick explanation of the Veriport statuses you may see and what they mean. Awaiting CCF2 - The specimen ID will appear in the "CCF Requests" section of your dashboard. Please submit a copy of the CCF2 and allow time for processing. Pending ...
Merging Donor's
From the “Clients” drop-down in the menu at the top of your screen select “View Clients”. Select “View” beside the client’s name the donor you would like to merge is under. Now scroll down to the Donor section of the client and select the “Merge ...
Reporting - Generating your Report for On-Site Reporting
First select the “Reporting” button from the menu at the top of your screen. Next select “On-Site Reporting” Now select the type of test you are looking for a report for (You are able to select more than one) then select “Next”. You should be able ...