Undelivering An MRO Report

Undelivering An MRO Report

If you have delivered a report and have accidentally assigned it to the wrong client or are needing the report returned to your dashboard for any reason, please see the steps below for bringing the report back to your dashboard.


Step 1

Scroll down to the “Recently Delivered MRO Reports” section of your dashboard. (If the report you are needing returned to your dashboard is not showing in the recently delivered MRO reports section of your dashboard select the “View More Reports” option at the top of this section to view all of your delivered MRO reports)



Step 2

Select the drop down arrow next to the result you are wanting to bring back to your dashboard and choose “Undeliver Report” from the menu.



Step 3

You will now be prompted with a pop-up window to confirm you are wanting to undeliver the result. You will need to select “OK” for Veriport to begin processing the request.



You should now see the result under the “Undelivered MRO Reports” section of your dashboard.


    • Related Articles

    • Unassigning an MRO Report

      Once the report is in the “Undelivered MRO Reports” section please see the following steps for unassigning the report. Step 1: Select the drop-down from the “Actions” section beside the report you are looking to unassign Step 2: Next select the ...

    • How to Update a Donor name on an MRO report

      If a donor name on an MRO report needs to be corrected, please contact your MRO and ask them to update the donor name on the report.

    • MRO Review Statuses Explained

      Here is a quick explanation of the Veriport statuses you may see and what they mean. Awaiting CCF2 - The specimen ID will appear in the "CCF Requests" section of your dashboard. Please submit a copy of the CCF2 and allow time for processing. Pending ...

    • Sharing MRO Reports

      Step 1: Go to the “Recently Delivered MRO Reports” section of your dashboard. Step 2: Click the 3 lines in the top right corner of this section and select the “View More Reports” option from the menu that appears. Step 3: This will bring you to the ...

    • Reporting -Generating Your Monthly Report for Lab Reports

      First select the “Reporting” button from the menu at the top of your screen. Select “Lab Reporting” Now you will select the “Date”  column, and choose the date fields you would like included. Next select the “Account & Donor” column and choose the ...