The Lab Orders feature in Veriport is a powerful new tool designed specifically for Third-Party Administrators (TPAs) who manage drug testing programs. It streamlines the process of ordering laboratory tests directly from integrated laboratory networks. This makes it faster, more accurate, and more convenient than traditional methods.

With Lab Orders, TPAs can place drug test orders electronically for their clients' donors without relying on paper forms, phone calls, or manual coordination. This integration connects Veriport directly to leading laboratory networks with thousands of convenient collection sites across the United States, enabling seamless test ordering from a wide range of locations.

What is Lab Orders?

Lab Orders allows you to:

• Select from your existing clients and their associated donors in Veriport.
• Choose the appropriate test type, including whether the test is regulated (e.g., DOT-compliant) or non-regulated.
• Specify the specimen type: urine or oral fluid.
• Search and select from thousands of collection sites within the integrated laboratory network(s) to find the most convenient option for the donor.

Once the order is placed through Veriport, it is transmitted electronically to the selected laboratory network, ensuring the collection site receives clear instructions and the chain-of-custody process begins smoothly. The feature is designed with flexibility in mind, so as additional laboratories are integrated in the future, the same intuitive workflow will apply.

Key Benefits of the Lab Orders Feature

This feature brings several advantages to TPAs, clients, and donors:

• Nationwide Convenience and Access
  Integrated laboratory networks provide extensive coverage with thousands of collection sites (including company-owned patient service centers and preferred partner locations) spanning every state. Donors can easily find a nearby site, often with options for appointment scheduling to reduce wait times.
• Electronic Ordering Efficiency
  Move away from paper-based processes. Electronic orders reduce errors from handwriting legibility, data entry mistakes, and misplaced forms. Orders are sent instantly to the collection site, improving turnaround time and overall workflow.
• Simplified Test Selection
  Easily choose between regulated and non-regulated tests, urine or oral fluid specimens, and customize as needed—all within the familiar Veriport interface tied to your client and donor records.
• Improved Compliance and Accuracy
  For regulated testing (such as DOT requirements), the feature helps ensure proper protocols are followed from the start. Electronic transmission supports better chain-of-custody documentation and reduces the risk of collection site issues.
• Time and Cost Savings
  Faster ordering means quicker collections, faster results reporting back into Veriport, and less administrative overhead for TPAs. Clients benefit from more efficient program management, and donors experience a smoother, less stressful testing process.
• Integrated Workflow
  Lab Orders builds directly on Veriport's existing client and donor management tools. Orders link automatically to the right records, making tracking status, viewing results, and maintaining audit-ready documentation easier than ever.
• Future-Proof Design
  While currently powered by the Quest Diagnostics network, the architecture supports expansion to other leading laboratories. This ensures Veriport can continue to offer the best options as partnerships grow, without requiring major changes to your processes.

Who Should Use Lab Orders?

This feature is ideal for TPAs managing workplace drug testing programs, consortiums, or random selection pools—especially those serving clients with employees or contractors spread across multiple locations. Whether you're handling pre-employment, random, post-accident, reasonable suspicion, or return-to-duty testing, Lab Orders simplifies access to reliable laboratory services through trusted networks.

In the next articles, we'll cover how to access the feature, set up your account if needed, and walk through the step-by-step ordering process. If you have questions about getting started, reach out to Veriport support!